UK arrival checklist

Find out what to expect during your first few weeks when you arrive at the University of Surrey. These pages will be regularly updated to reflect any changes to the guidance issued by the UK Government in relation to your studies.

Checklist

Contact friends and family

Call or email home to let your family and friends know you have arrived safely.

Collect your keys

Collect your keys from your Reception and locate your accommodation as directed in your accommodation confirmation email. There will be support staff, student ambassadors and free minibuses on campus to help you find your room. 

If you didn't bring bedding or were unable to purchase a bedding pack on our online store, you will be able to pick one up at your accommodation reception. The cost will be added to your first accommodation invoice.   

Collect your BRP

If you are a visa holder, you need to collect your biometric residence permit (if relevant*), using your UKVI decision letter and passport from the central Guildford Post Office (if the BRP collection point changes, you will receive an email from us, confirming the new location).  

*If you have received a digital visa status (e-visa) then this will not apply to you and you will not need to collect a physical BRP card. 

Purchase a bedding pack

If you were unable to purchase a bedding pack from our online store, there will be a small supply of them at your accommodation reception when you arrive. The cost will be added to your first accommodation invoice. 

Attend main registration

Attend main registration where you will be given your student ID card.

Find out more

Register with a GP

Those applying for a Student visa can register online with a local doctor (a ‘GP’) before you arrive to save time. The health surcharge you paid with your visa application entitles you to the same NHS health care as UK residents. Other students (Visitors) should only register with a GP if you need treatment. Any students with an existing medical condition should book a phone appointment with a local GP for your first week at Surrey. 

Find out more

Get your National Insurance number

If you have a Student visa and want to work part time and your biometric residence permit (BRP) doesn't have a National Insurance number printed on it, you will need to apply for one.

Apply now

Access support

View a host of support resources on MySurrey, or pop into the MySurrey Hive to visit the International Student Advice team.

Open a UK bank account

If you haven't done so already, set up a UK bank account online or in person in one of the local banks in Guildford (exchange and study abroad students should consider setting up an online bank account before travelling to the UK to avoid currency conversion fees). Please be aware that the University is a “Cash-Free Campus” so, for purchases on campus, please be prepared to pay via bank card or payment app. 

Find out more

Welcome and orientation events

Attend relevant academic welcome and orientation events in your department or faculty, and wider events across the University – you will receive information about these nearer the time of your arrival.