Main registration

Main registration signage on Stag Hill campus

All students are required to register in person at the start of their course.

About registration

You are required to register your attendance as soon as possible when you arrive.

At main registration: 

  • Your personal information and ID will be checked 
  • You will collect your campus card. 

If you were able or asked to provide a photo during online pre-registration, your campus card will be ready for you when you register in the main hall or MySurrey Hive during your first week, providing your photo was suitable (you should have received an email from Student Records if it was not suitable). 

If you weren’t able or asked to provide a photo, staff from the Library will be in the hall to take your photo and print your card. 

If you haven’t completed online pre-registration 

There are laptops available – let one of the Student Ambassadors know that you haven’t completed this and they can direct you to a laptop. We recommend doing this before you arrive though, as it will save you some time. 

Main registration takes place at the dates and times below. If you are unable to attend then you must inform MySurrey Hive as soon as possible.

Late Arrival Point (LAP) students

If you are arriving via a Late Arrival Point (LAP) in April then you will need to attend the earliest possible main registration session:

  • Date: Tuesday 20 April 2021, 9am – 5pm
  • Location: University Hall, Stag Hill campus

You will be contacted by email one week before your LAP to confirm these details.

Other main registration dates

Postgraduate researcher students starting in April 2021 and students who are unable to attend their main registration slot for any reason including self-isolating in accommodation will need to visit MySurrey Hive at your earliest possible convenience, Monday to Friday, 8:30am – 5pm to register. Please only come once you have finished your self-isolation period – this is very important.

When visiting main registration please ensure that you are wearing a face covering (unless exempt) and that you maintain social distancing with other students and staff. 

The process of registration should only take a few minutes with a staff member. Depending on the queues you may be there for a few hours. 

Main registration can be overwhelming, especially if you’ve only just arrived on campus. It can get very busy during peak times, so queues are likely.

If you do not complete your registration, both pre-registration online and main registration by the deadline, your IT access will be removed and you will be withdrawn from the University of Surrey. If you think you may be late, please contact your faculty and let them know immediately and they can advise you on the next steps.

If you will be studying on a Tier 4/Student visa, you must ensure you arrive in the UK before the latest start date on your confirmation of acceptance for studies (CAS). If you are expecting a student loan payment this will not be made. This includes both maintenance loan payments to yourself and tuition fee loan payments to the University.

For those students who are not able to be on campus for the start of your face-to-face teaching, you can choose to arrive at the University on a Late Arrival Point (LAP). You can find out more about this on the pre-registration page.

If you are applying for a LAP, you must ensure this date allows you time to travel to the University AND complete a 10-day period of self-isolation if required. You will also need to come and register that week. More information, including registration dates, will be available on this website and also emailed to students over the coming week.

Documentation required

Please note: 

  • Unfortunately, we cannot accept scanned copies or photocopies of your passport or birth certificate. We can only accept your original documents
  • If you have a conditional offer and we haven't seen your certificates, then upload them to Surrey Self-Service to be checked, otherwise you don't need to bring them with you.

This can be on your phone or printed. 

UK or Irish Students

A current passport or birth certificate if you don't have one (if you are an Irish national and have travelled to the UK with a National Identity Card this can be used). 

Please note: 

  • Driving licences are not acceptable.
  • Unfortunately, for main registration, we cannot accept scanned copies or photocopies of your passport or birth certificate. We can only accept your original documents.
  • If you have a conditional offer and we haven't seen your certificates, then upload them to Surrey Self-Service to be checked, otherwise you don't need to bring them with you.

Students from outside the UK or Republic of Ireland

A current passport and your visa documentation (this might be a biometric residence permit (BRP), vignette, stamp in your passport or online verification share code). If you hold a student visa, make sure you collect your BRP card* before you attend registration as you can’t register using only your entry vignette. 

You will also need proof of the date that you entered the UK. This should normally be the entry stamp obtained at the border, but if you don’t have one, a boarding pass or booking confirmation showing the date of travel is also acceptable. If you have made a visa application so don’t have your passport with you, please bring your visa application confirmation paperwork and a copy of your passport. 

If you are under 18 at the start of your course, you are required to bring a copy of the consent letter from your parent(s) or legal guardian that you provided when applying for your visa. 

*You will need to collect your BRP from: 

Guildford Town Post Office 
56 High Street 
Guildford 
GU1 3ES 

View Google directions from the University of Surrey to the Post Office

You must collect your BRP from the Post Office within 10 days of arriving in the UK or before the end date on your entry visa (whichever is earliest) and you will need to show this to officers of the University to confirm that you are eligible to study at Surrey. 

See UKCISA's advice for collecting your BRP. 

UK Visas and Immigration (UKVI) requires that we keep copies of these documents as part of the points-based immigration system, so we’ll take copies during Registration. We’re also responsible for keeping a record of your immigration status and for reporting any student who does not register or attend their course at the University. 

Please note: 

  • Unfortunately, for main registration, we cannot accept scanned copies or photocopies of your passport or visa. We can only accept your original documents.
  • If you have a conditional offer and we haven't seen your certificates, then upload them to Surrey Self-Service to be checked, otherwise you don't need to bring them with you.

Top tips

Make sure you complete online pre-registration first. 

Campus card

If you provided us with a suitable photo for your campus card during pre-registration, this will have been pre-printed and will be issued to you when you attend main registration.

If you weren’t able or asked to provide a photo, then you can fill out the campus card request form and within 2-3 working days, the Library team will email to let you know your card is ready for collection. Collection will be from the 1st floor of the Library building on Stag Hill campus.

Your campus card gives you access to many facilities at the University. You can use it to: 

  • Visit the Library (to borrow books, pay for photocopying, etc)
  • Access IT facilities
  • Access other buildings on campus.

Your campus card is also your Students’ Union identity card, enabling you to attend Students’ Union events and get student discounts in participating stores or venues.

It’s important to look after your campus card as there may be a charge for lost, damaged or stolen cards. The card should be returned to the Library if you leave the University permanently.

Find out more about campus cards.

Main registration FAQs

You will need to register in person, unless you’re studying on a distance learning programme, so that we can verify your identity for different statutory bodies.

If you have a loan from one of the below then we will receive information from the Student Loans Company directly, so we shouldn’t need your loan paperwork: 

  • Student Finance England
  • Student Finance Wales
  • Student Awards Agency Scotland
  • Student Finance Northern Ireland.

Before you start at Surrey, please log on to your student finance account to make sure that everything is up to date with your loan – check that you have sent back your online declaration to them, and if you’ve come to us through Clearing or Surrey was your insurance choice, check that Surrey is listed as your provider.

If you have any concerns about your student loan, speak with a member of staff when you register.

You can request a bank letter from the MySurrey Hive team, once you are fully registered.

Please note letters can't be issued if you are in university accommodation until your term time address has been updated on our system.  

Find out if your student household needs to pay council tax and how to apply for exemption on our council tax support page.

Our main car parks are permit only so you would need to use the Stag Hill pay and display car park. Find out more about parking on campus.