Main registration

Main registration signage on Stag Hill campus

All students are required to register in person at the start of their course.

About registration

You are required to attend one main registration session (see your welcome timetable for details).

You need to make sure you complete online pre-registration first.

If you need additional support at registration, please submit your query via the Disability and Neurodiversity contact form and a member of the team will be in touch.

If you are self-isolating on arrival then you do not need to attend main registration in-person during welcome week. Please read the information below for late registration.

At main registration: 

  • Your personal information and ID will be checked 
  • You will collect your campus card. 

If you were able or asked to provide a photo during online pre-registration, your campus card will be ready for you when you register in the main hall or MySurrey Hive during your first week, providing your photo was suitable (you should have received an email from Student Records if it was not suitable). 

If you weren’t able or asked to provide a photo, staff from the Library will be in the hall to take your photo and print your card. 

If you haven’t completed online pre-registration 

There are laptops available – let one of the Student Ambassadors know that you haven’t completed this and they can direct you to a laptop. We recommend doing this before you arrive though, as it will save you some time. 

Main registration takes place in University Hall from from Friday 18 September to Friday 25 September 2020.

Full details will be available in your personalised welcome timetable. This will tell you when you need to attend. 

Please note exceptions:

Vet School students

We are currently working closely with our Health and Safety team to ensure that registration and uniform collection can run as safely as possible. Further instruction will be given closer to the time via email.

Main registration needs to take place in person, therefore we must hold this on campus in University Hall. 

To ensure that you are kept safe while registering, the following measures will be in place: 

  • A one-way entrance and exit to the Hall
  • Hand sanitiser stations in the queue and in the Hall
  • Screens to protect both staff and students.

Main registration will also happen at different times for each course to help us reduce the numbers of people in the Hall at one time. When looking at your welcome timetable, you will see that there are some registration sessions on Friday 18, Saturday 19 and Sunday 20 September. These are open sessions where if you have some free time and the queue isn't too long, you are invited to register at this time. Otherwise, you will be given a designated registration slot at some point during welcome week. You must attend one of these slots. 

We also ask that only students enter University Hall for main registration. Please do not bring friends or family who are not registering at that time. This will also help us to keep everyone safe. 

The process of registration should only take a few minutes with a staff member. Depending on the queues you may be there for a few hours. 

Main registration can be overwhelming, especially if you’ve only just arrived on campus. It can get very busy during peak times, so queues are likely. There are around 6,000 students that need to register!  

If you are unable to attend main registration during welcome week then you will be asked to attend one of four late registration points. All of these sessions will take place in the Green Room, which can be found in Wates House.

This includes students who are unable to attend their main registration slot for any reason including self-isolating in accommodation or arriving via one of our late arrival points.

You will need to attend the earliest possible late registration point.

Late registration points are as follows:

  • Tuesday 13 October 2020
  • Tuesday 3 November 2020
  • Tuesday 1 December 2020
  • Tuesday 5 January 2021.

If you do not complete your registration, both pre-registration online and main registration by the deadline, your IT access will be removed and you will be withdrawn from the University of Surrey. If you think you may be late, please contact your faculty and let them know immediately and they can advise you on the next steps.

If you will be studying on a Tier 4 visa, you must ensure you arrive in the UK before the latest start date on your confirmation of acceptance for studies (CAS). If you are expecting a student loan payment this will not be made. This includes both maintenance loan payments to yourself and tuition fee loan payments to the University.

Documentation required

Please note: 

  • Unfortunately, we cannot accept scanned copies or photocopies of your passport or birth certificate. We can only accept your original documents
  • If you have a conditional offer and we haven't seen your certificates, then upload them to Surrey Self-Service to be checked, otherwise you don't need to bring them with you.

This can be on your phone or printed. 

UK or EEA nationals

A current passport or birth certificate if you don't have one (if you are an EEA national and have travelled to the UK with a National Identity Card this can be used). 

Please note: 

  • Driving licences are not acceptable.
  • Unfortunately, for main registration, we cannot accept scanned copies or photocopies of your passport or birth certificate. We can only accept your original documents.
  • If you have a conditional offer and we haven't seen your certificates, then upload them to Surrey Self-Service to be checked, otherwise you don't need to bring them with you.

Non-EEA nationals

A current passport and your visa documentation (this might be a biometric residence permit (BRP), vignette or stamp in your passport). If you are a Tier 4 student, make sure you collect your BRP card* before you attend registration as you can’t register using your 30-day entry vignette. 

You will also need proof of the date that you entered the UK. This should normally be the entry stamp obtained at the border, but if you don’t have one, a boarding pass or booking confirmation showing the date of travel is also acceptable. If you have made a visa application so don’t have your passport with you, please bring your visa application confirmation paperwork and a copy of your passport. 

If you are under 18 at the start of your course, you are required to bring a copy of the consent letter from your parent(s) or legal guardian that you provided when applying for your visa. 

*You will need to collect your BRP from: 

Guildford Town Post Office 
56 High Street 
GU1 3ES 

View Google directions from the University of Surrey to the Post Office

You must collect your BRP from the Post Office within 10 days of arriving in the UK or before the end date on your entry visa (whichever is earliest) and you will need to show this to officers of the University to confirm that you are eligible to study at Surrey. 

See UKCISA's advice for collecting your BRP. 

UK Visas and Immigration (UKVI) requires that we keep copies of these documents as part of the points-based immigration system, so we’ll take copies during Registration. We’re also responsible for keeping a record of your immigration status and for reporting any student who does not register or attend their course at the University. 

Please note: 

  • Unfortunately, for main registration, we cannot accept scanned copies or photocopies of your passport or visa. We can only accept your original documents.
  • If you have a conditional offer and we haven't seen your certificates, then upload them to Surrey Self-Service to be checked, otherwise you don't need to bring them with you.

Top tips

Make sure you complete online pre-registration first. 

Campus card

If you provided us with a suitable photo for your campus card during pre-registration, this will have been pre-printed and will be issued to you when you attend main registration.

If you weren’t able or asked to provide a photo, then you can visit the Library (between 9am and 11am each morning) to have your photo taken for your campus card.

Your campus card gives you access to many facilities at the University. You can use it to: 

  • Visit the Library (to borrow books, pay for photocopying, etc)
  • Access IT facilities
  • Access other buildings on campus.

Your campus card is also your Students’ Union identity card, enabling you to attend Students’ Union events and get student discounts in participating stores or venues.

It’s important to look after your campus card as there may be a charge for lost, damaged or stolen cards. The card should be returned to the Library if you leave the University permanently.

Find out more about campus cards.

Main registration FAQs

You will need to register in person, unless you’re studying on a distance learning programme, so that we can verify your identity for different statutory bodies.

If you have a loan from one of the below then we will receive information from the Student Loans Company directly, so we shouldn’t need your loan paperwork: 

  • Student Finance England
  • Student Finance Wales
  • Student Awards Agency Scotland
  • Student Finance Northern Ireland.

Before you start at Surrey, please log on to your student finance account to make sure that everything is up to date with your loan – check that you have sent back your online declaration to them, and if you’ve come to us through Clearing or Surrey was your insurance choice, check that Surrey is listed as your provider.

If you have any concerns about your student loan, speak with a member of staff when you register.

You can request a bank letter from the MySurrey Hive team, once you are fully registered.

Please note letters can't be issued if you are in university accommodation until your term time address has been updated on our system.  

Find out if your student household needs to pay council tax and how to apply for exemption on our council tax support page.

You will be able to park on campus on Saturday 19 and Sunday 20 September. At all other times our main car parks are permit only so you would need to use the Stag Hill pay and display car park. Find out more about parking on campus.

After registration

Freshers Angles holding welcome signs and greeting new students outside the reception of Manor Park.
Attend welcome events
Get involved with the activities we have planned for you.
Students in Starbucks
Checklist for your first week
Don’t forget to check our top tips for your first week.