A student posing with Steve the Stag

Pre-registration is an important first step that all of our new students need to take.

About pre-registration

Pre-registration provides you with the terms and conditions related to your studies. We collect data for our statutory return and give you information about your course and fees. You also have the opportunity to consent to the sharing of your data so that the University can contact you with important updates and information, and provide support services to help you through your studies.

How to pre-register online

You will receive an email letting you know when pre-registration is open. This will usually be a couple of days after you have accepted your place at the University. It’s important that you complete pre-registration as soon as possible.

  1. Go to Surrey Self-Service.
  2. If you have previously accessed the applicant portal you can log in with these details. Otherwise follow the 'New user' instructions when prompted. You can find your university number on all correspondence from the University.
  3. Click on ‘Registration’ and complete the required steps.

If you cannot see the option to pre-register when visiting Surrey Self-Service please wait 24 to 48 hours.

On completion of pre-registration, you’ll receive your ‘Confirmation of pre-registration’ via email, which you can either print or save to your phone. Please bring this along to your main registration session when you arrive on campus.

Postgraduate research students starting their programme in April 2021 can complete their registration with the University entirely online. The decision about your presence on campus will depend upon your specific research project and will be decided on a case-by-case basis with your supervisor. The situation will be kept under review for future cohorts.

As part of your pre-registration you will be required to disclose any relevant criminal convictions.

We advise you to re-visit course pages prior to completing pre-registration, as sometimes it’s necessary to make amendments to module titles, content and availability.

    What you need to pre-register 

    You will need:

    • Your university number (you can find this on all correspondence from the University as well as in the first welcome emails sent to you)
    • A photo of yourself for your campus card (see details below)
    • Documents as proof of your eligibility to study (see details below).

    As part of the pre-registration process you will be asked to upload a photo of yourself, which will be used for your campus card. Your campus card will be pre-printed and available for you to collect when you register in person.

    Only those students who have completed pre-registration and uploaded by the deadline will have their campus card pre-printed.

    We encourage you to complete pre-registration and upload your photo by the deadline as this will save you time when you arrive on campus.

    Please note that distance learners do not need to upload a photo. You will be able to create and collect your campus card from the Library when you visit campus for the first time.

    Students starting in January 2021

    The deadline for uploading your photo is Sunday 20 December 2020.

    Students starting in February 2021

    The deadline is TBC and will be updated here shortly.

    We are required to make sure all our students are eligible to study in the UK. We’re asking for UK and Irish nationals to upload documents as part of pre-registration, which will be stored securely on your student record. 

    To show your right to study, you will be required to upload one of the following documents: 

    • UK or Republic of Ireland passport – specifically the photo page where nationality is shown. Please upload a clear copy, with none of the important information obscured
    • Irish national identity card
    • Birth certificate and additional documentation (if you are British but do not hold a passport)
    • Visa/immigration documentation – for example, if you hold Indefinite Leave to Remain, please upload your BRP card or stamp/sticker in your passport.

    Unfortunately, we cannot accept a driving licence as evidence of your eligibility to study. 

    Make sure you upload a document you will be able to bring with you to main registration as we will need to verify this – it must be valid and ideally shouldn’t expire before the start of your course. 

    If you’re not able to upload a document, we’ll need to take a scan in Welcome Week, which may delay the completion of your main registration. 

    Late Arrival Points (LAPs)

    We recognise that current travel restrictions may delay your arrival at the University so we have introduced LAPs for as many programmes as possible for Semester 2. LAPs will be available on application and should allow for a period of online-only study where students are not able to come back to campus straight away.

    Postgraduate research (PGR) students starting their programme in April 2021 do not need to apply for a LAP. Your entry point will be 12 April and you will have one month to complete registration, as described above. 

    When requesting an arrival point, you must ensure this date allows you time to travel to the University AND complete a 10-day period of self-isolation if required

    The LAPs are as follows:

    • Monday 19 April.

    If you are planning to apply for a LAP, you can only do so for one of the following reasons:

    1. If you have symptoms of Coronavirus or you are being asked to self-isolate due to any Government track and trace initiative.
    2. Where travel restrictions in the country or local lockdowns in a region of the UK that you are currently living in mean that you are unable to travel to campus.
    3. If you have a disability or long-term health condition and online-only learning could be considered as a reasonable adjustment following review from our Disability and Neurodiversity team.
    4. For any other reason where your arrival on campus is delayed due to the impact of Covid-19.

    Once your request is processed, you will be able to study fully online prior to arrival on campus.

    To apply for a LAP you must complete the Late Arrival request form. You will need to log into your University account to be able to access the form so make sure that you have activated this first.

    Meet and Greet Service

    International students arriving in the UK via a LAP can still make use of our free Meet and Greet (airport pick-up) service. Additional dates have been added for students arriving via LAPs.

    Book a Meet and Greet

    Course-specific guidance

    All new health sciences students must complete the following forms prior to their arrival at the University:

    • Occupational health form
    • Online DBS application
    • Online locality questionnaire.

    You will have received an email from the University asking you to complete these forms. If you’ve not received this please email Admissions.

    As a current student of the University you need to re-register for your course. You should have already received details of the process by email, but if you have not yet re-registered please visit Surrey Self-Service.

    Log in using your University username and password to complete the process.

    Please note that the University's general regulations require all students to re-register at the beginning of each academic year. If you are having difficulty logging in, please email the IT service desk.

    For any other query, please choose ‘ASK Surrey’ from the menu on Surrey Self-Service.