Online pre-registration

A student posing with Steve the Stag

Online pre-registration is an important first step that all of our new students need to take. 

You will be sent an email telling you when you can pre-register. This will be anything up to 6 weeks before your course start date.

Your IT account will be automatically created after you’ve successfully completed online pre-registration. The username and password you used to pre-register will be the same ones you need to access your IT account.  

Please wait 24 – 48 hours after successfully completing pre-registration before logging into your IT account. 

About online pre-registration

Online pre-registration provides you with the terms and conditions related to your studies. We collect data for our statutory return and give you information about your course and fees. You also have the opportunity to consent to the sharing of your data so that the University can contact you with important updates and information, and provide support services to help you through your studies.

How to pre-register online

You will receive an email letting you know when online pre-registration is open. This will usually be within a month of the course start date after you have accepted your place at the University. It’s important that you complete online pre-registration as soon as possible, and definitely before you arrive on campus. We recommend doing it before Friday 27 January 2024 so that you can upload your campus card photo and have it pre-printed for collection when you arrive at main registration.

  1. Go to Surrey Self-Service.
  2. If you have previously accessed the applicant portal you can log in with these details. Otherwise follow the 'New user' instructions when prompted. You can find your university number on all correspondence from the University.
  3. Click on ‘Registration’ and complete the required steps.

If you cannot see the option to pre-register when visiting Surrey Self-Service please wait 24 to 48 hours.

On completion of online pre-registration, you’ll receive your ‘Confirmation of pre-registration’ via email, which you can either print or save to your phone. Please bring this along to your main registration session when you arrive on campus.

As part of your pre-registration you will be required to disclose any relevant criminal convictions.

We advise you to re-visit course pages prior to completing pre-registration, as sometimes it’s necessary to make amendments to module titles, content and availability.

Pre-register online now

What you need to pre-register 

You will need:

  • Your university number (you can find this on all correspondence from the University as well as in the first welcome emails sent to you)
  • A photo of yourself for your campus card (see details below)
  • Documents as proof of your eligibility to study (see details below).

As part of the pre-registration process you will be asked to upload a photo of yourself, which will be used for your campus card. Your campus card will be pre-printed and available for you to collect when you register in person.

Your campus card will be pre-printed and available for you to collect when you register in person as long as you upload your photo by Friday 27 January 2024. 

We encourage you to complete pre-registration and upload your photo by the deadline as this will save you time when you arrive on campus. If you do not upload your photo in advance you will have one taken when you attend main registration, and your card will be printed for you on the day.

Please note that distance learners do not need to upload a photo. You will be able to create and collect your campus card from the Library when you visit campus for the first time.

UK and Irish students

We are required to make sure all our students are eligible to study in the UK. We’re asking for UK and Irish nationals to upload documents as part of pre-registration, which will be stored securely on your student record. 

To show your right to study, you will be required to upload one of the following documents: 

  • UK or Republic of Ireland passport – specifically the photo page where nationality is shown. Please upload a clear copy, with none of the important information obscured
  • Irish national identity card
  • Birth certificate (if you are British but do not hold a passport).

Unfortunately, we cannot accept a driving licence as evidence of your eligibility to study. 

Make sure you upload a document you will be able to bring with you to main registration as we will need to verify this – it must be valid and ideally shouldn’t expire before the start of your course. 

If you’re not able to upload a document, we’ll need to take a scan in Welcome Week, which may delay the completion of your main registration. 

European and international students 

In the Passport and Visa section of pre-registration please check that we have the correct details listed as follows; 

  • Passport – check that the details listed are up to date, and correct any blanks or errors. 
  • Visa – check that the details listed are up to date. If there are errors, or information is missing, please follow the instructions in the pre-registration system as appropriate. 

You must then make sure that you bring your passport and visa documents with you to registration for verification. 

Your IT account – essential information and actions

Your IT account will be automatically created after successfully completing online pre-registration. The username and password you used to set up pre-registration will be the same ones you need to access your IT account. 

Please wait 24 – 48 hours after successfully completing pre-registration before logging into your IT account. 

You will need to set up security features and self-service password reset on your IT account before you can fully access University emails, download our MySurrey App on your phone and access IT services and systems. 

Access and protect your IT account

You can also find further support with your IT account or password on the IT pages of the MySurrey website

Getting to the University

If you are arriving from overseas, you can find out more information about travelling from the airport to the University via the link below:

Travelling to the University

Course-specific guidance

All new health sciences students must complete the following forms prior to their arrival at the University:

  • Occupational health form
  • Online DBS application
  • Online locality questionnaire.

You will have received an email from the University asking you to complete these forms. If you’ve not received this please email Admissions.

As a current student of the University you need to re-register for your course. You should have already received details of the process by email, but if you have not yet re-registered please visit Surrey Self-Service.

Log in using your University username and password to complete the process.

Please note that the University's general regulations require all students to re-register at the beginning of each academic year. If you are having difficulty logging in, please email the IT Service Desk.

For any other query, please choose ‘ASK Surrey’ from the menu on Surrey Self-Service.