Moving into accommodation
Every year, we welcome thousands of new students to our campus from around the world. It'll be one of your first experience of life at Surrey, so we are here to make it as smooth and enjoyable as possible.
Complete your accommodation e-induction
Before you move in, you must ensure you have completed your accommodation e-induction, where you will find out your address.
Check your email inbox to find out when the e-induction goes live - it will be sent to the email address you used when submitting an application.
Collecting your key
Please ensure you bring a form photo ID with you when you collect your key, for example, a valid passport, a photo driving licence or your student card if you have it.
Moving into Stag Hill or Hazel Farm
This includes Battersea, Cathedral, Millennium House, International House, Stag Hill, Surrey, Twyford and University Courts.
Students moving into Stag Hill or Hazel Farm will be able to collect their keys from Stag Hill Reception from Saturday 1 February onwards.
Stag Hill Reception is open 8:00am - 6:00pm Monday to Friday, and 9:00am - 5:00pm on Saturday.
Arriving out of hours?
Please use the intercoms located outside of the reception building to call Campus Safety, who will issue your keys to you.
Moving into Manor Park and Bellerby Court
Students moving into Manor Park will be able to collect their keys from MySurrey Hive Manor Park from Saturday 1 February onwards.
MySurrey Hive Manor Park is open 8:30am - 5:00pm Monday to Friday, and 10:00am - 4:00pm on Saturday.
Arriving out of hours?
Please use the intercoms located outside of the reception building to call Campus Safety, who will issue your keys to you.
Moving in FAQs
Can I bring friends and family with me when I move in?
Yes, you are very welcome to bring people with you to help you move in.
In order to make the experience as smooth as possible, we ask that, unless assistance is needed from a carer or support worker, only students enter buildings to collect their keys – guests should wait in the car park.
Can I arrive early morning or late evening?
Yes - if you arrive outside of the times stated above please use the intercoms located outside of the reception building to call Campus Safety, who will issue your keys to you.
Need more help?
MySurrey Help has a range of useful articles for students living in University accommodation.
Moving into non-University of Surrey halls
If you are going to be living in halls or housing that is not managed by the University, for example private housing in the local area, Scape, Bankside etc, then there will be different processes for you to follow. You will be informed about these processes by the respective providers or landlord, usually via the same email address which you used to apply for the property/room.
